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HOME IMPROVEMENT SERVICES

My Blog

Blog

Our Yelp Profile & Reviews

Posted on May 30, 2017 at 7:37 AM
Back in early/mid May 2017 a man from Lynnfield named Mike posted a false and untrue review to our profile in a pathetic attempt to blemish my company's great reputation. I've since responded to it publicly on the page.

I've also sent an email to a few of my customer's encouraging them to visit the Yelp profile and offer their feedback, which most did, and I am truly appreciative of their kind words. Yelp allowed all feedback to be posted then relocated almost all to a section of the profile "reviews not recommended", which I think is ridiculous.

Yelp is a "pay to play" website. I don't wish to participate with websites like that. Anyone claiming to be a customer can write a false review and it'll get posted. This is very frustrating as a business owner.

-Alex

Categories: Home Improvements

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